We will be releasing an update to your RightEye system this Tuesday, October 2nd.
The update will be applied automatically when you select “Take a Test” from the green welcome screen. No further action is required on your part.
As this update includes many new features and improvements, please be sure to read this entire email.
In this update:
- Reading EyeQ Now Available in French
- Updated Email Notifications
- Improved Printed Reports
- New RightEye Website
If you have any questions, please feel free to contact us at support@righteye.com or 301-979-7970 ext. 2.
Reading EyeQ Now Available in French!
All 120 Reading EyeQ stories are now available in French. When French is selected on the story selection screen, the instructions, passage, and comprehension questions will change to French.
Updated Email Notifications
We’ve improved the email notifications test-takers receive from the RightEye portal.
- First time test-takers now receive instructions for setting up a new account.
- Returning test-takers who take a new assessment will receive a link to their newest report.
- “Forgot Password” notifications provide explicit instructions on how to reset the password.
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Improved Printed Reports
We’ve improved the printed versions of Brain Health EyeQ, Sports Vision EyeQ, and Reading EyeQ reports to more closely reflect their on-screen versions.
When printing reports, from any computer, be sure the Paper Size, Margins, and Scale options are as follows:
Paper Size: Letter
Margins: Default
Scale: 79
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| Previous Printed EyeQ Report | New Printed EyeQ Report |
New RightEye Website
In September, we redesigned the RightEye website – RightEye.com – including new video testimonials from our customers, an updated “Find a Provider” map, and a blog.
The RightEye Portal can be accessed via the “Customer Login” link in the footer of the website. You can also always access it directly by going to portal.righteye.io.
If you have the RightEye Portal bookmarked, be sure to update it to portal.righteye.io, as Google may incorrectly flag the redirect as suspicious activity. If you ever see the screen below, please make sure the URL you typed is portal.righteye.io.
